Smoky
Mountain Knife Works mails millions of catalogs to its customers every
year. Our full-service Order Entry Department receives customer orders
by mail, fax, and phone, and we pride ourselves in providing the "best"
customer service.
Our
Catalog Sales Agents are available (EST):
Sunday
9am - 9pm
Monday 8am to 2am
Tuesday to Friday 7am - 2am
Saturday 7am - 11pm.
Sometimes
things just don't turn out the way we expect them to. Our Customer Service
Agents are trained to "make things right" when things go wrong.
Need help now? Click here first!
SMKW
also sells merchandise to retailers through our Dealer Program. If you
are interested in being a part of that program, simply call (800) 564-8374
for more information!