Smoky Mountain Knife Works mails millions of catalogs to its customers every year. Our full-service Order Entry Department receives customer orders by mail, fax, and phone, and we pride ourselves in providing the "best" customer service.

Our Catalog Sales Agents are available (EST):

Sunday 9am - 9pm
Monday 8am to 2am
Tuesday to Friday 7am - 2am
Saturday 7am - 11pm.

Sometimes things just don't turn out the way we expect them to. Our Customer Service Agents are trained to "make things right" when things go wrong. Need help now? Click here first!
SMKW also sells merchandise to retailers through our Dealer Program. If you are interested in being a part of that program, simply call (800) 564-8374 for more information!
job postings | free catalog | employment opportunities

Corporate Feedback: info@smkw.com | Human Resources: (865) 453-5871 | HR Feedback: hr@smkw.com
Order Phone: 1-800-251-9306 | Local Phone: (865) 453-5871 | Fax #: (865) 428-5991


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